OK, time to weed through the Microsoft maze to find a method to report what I consider a bug, considering that I did not have any issue with Windows 7. The manufacture technician provided some suggestions and was advised that I should not attempt on my own and let Microsoft Support make the suggested changes. a new install and was advised to contact Microsoft support. Since the drive is less than 3 months old, I contacted manufacturer support and was told that this is a know problem when upgrading to Windows 10 vs. I found similar but not identical issues several forms related to a device disappearing so I tried some of the suggestions all of which did not cause the optical drive to appear as before. I checked Device Manager and it was listed and showed to be working properly. About 2 weeks ago, I noticed that my Blu-ray drive was no longer listed in File Explorer. All of the installed drives, devices etc. After completing the upgrade, I though wow what a great product. Optical Drive Disappears from File ExplorerĪfter much procrastination on upgrading a perfectly good Windows 7 operating system, I took the leap and successfully upgrading to Windows 10 over Two months ago.
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